Privacy Policy
Your information, used for private alerts
ParkBeep uses your email address, account credentials, display name, vehicle details, notification choices, and activity within the service to operate private vehicle alerts. We use the plate and state you voluntarily register to match alerts inside ParkBeep. We do not obtain DMV ownership records, provide a public owner directory, or reveal your contact details to an alert sender.
Account review uses the information you submit about your intended use of ParkBeep. It is a staff review, not government identity verification. Do not submit identity documents or biometric information.
Photos and approximate locations
Plate scanning reads an image on your device to suggest plate text. A scan image is not uploaded to ParkBeep as evidence. You must confirm the plate and state yourself.
You can separately choose an evidence photo where the alert reason permits it. We remove image metadata, store the processed image privately, and require moderation before the recipient can open it. Authorized staff can inspect evidence to review alerts and reports. Location descriptions are limited to nearby blocks or cross streets. We do not continuously track your device.
Providers and notifications
Supabase stores account, database, and private photo records. Vercel hosts the web applications and account services. Resend processes transactional email. Native mobile notifications use Expo, Apple Push Notification service, and Firebase Cloud Messaging. Expo processes a device notification token, a general notification, and an alert reference to route it to your phone. Browser notifications use your browser notification provider. These providers process information needed to perform their services.
Email and push alerts are optional. You can change preferences in Account and disconnect devices. Account confirmation and password recovery messages support authentication. Push previews contain a general alert and do not show a plate or contact details. We do not sell personal information.
Retention and deletion
Evidence is scheduled for removal after 30 days unless staff place it on a documented preservation hold. Matching target data is cleared after routing. Notification content used for retrying delivery is cleared after two days. Detailed location and request security data are reduced on a scheduled basis; active reports may require longer review.
Account and vehicle records remain while needed to operate your account. A deletion request immediately pauses alerts. Staff then remove account credentials and identifying profile and vehicle details after reviewing any active report or preservation hold. Limited consent, security, alert, audit, and request records may remain to document service use, prevent abuse, and address legal obligations. Provider backups may persist under their own recovery schedules.
Your choices and requests
Open Account to download your records, correct your display name or vehicle details, submit a data request, report an alert, block a sender, or request deletion. You can also contact parkbeepapp@gmail.com. We verify requests before releasing or changing private information.
We may disclose information when required by valid legal process or needed to protect people and the service, subject to applicable law. Material changes to these practices will be reflected here and communicated as appropriate.